The second-hand marketplace Shoppers Voice Displeasure About Size Changes
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
The second-hand shopping app has revised its sizing categories for female and kids' apparel failing to inform every member regarding the update.
Online Platforms Backlash
Countless users and merchants are posting online claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.
The company said the revised method more closely matches similar services.
The platform has recommended to review their products and manually change the size when needed, which has left users frustrated.
Sizing System Changes
Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, based in Glasgow, stated items she posted featuring size 14 markings were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Manual Updates
A different user, based in Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she stated.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.
